Text Message (SMS) Opt-In
Program: Handy Andy TV Mounting Customer Care & Appointment Texts. Operated by Handy Andy TV Mounting, 616 Memorial Heights Drive, Houston, TX 77007.
What these messages are
Handy Andy TV Mounting sends appointment and customer-care text messages about TV mounting, home theater, and handyman jobs:
- Booking confirmations
- Technician on-the-way/ETA updates
- Estimates
- Invoices
- Replies about your job
- One post-service follow-up (feedback request)
We never send marketing or promotional texts.
How you opt in
There are three ways to sign up. Texting is always optional and is not a condition of purchase.
1. On our booking form. On the final step of the booking form at www.ihandyandy.com/book, below the mobile number field and directly above the "Complete My Booking" button, customers see the checkbox below. It is unchecked by default. Checking it is optional and is not required to book; customers who leave it unchecked can still complete their booking and get no texts. The form first asks for a ZIP code to confirm we serve the area. Skip the ZIP step: www.ihandyandy.com/book?zip=77007
Exact wording and default (unchecked) state of the consent checkbox, as it appears on the booking form and the estimate request form. A full screenshot of the booking form is below.
2. On our estimate request form. The estimate request form at www.ihandyandy.com/handyman-booking has no ZIP check. On step 5 of 5, below the phone number field and above the "Submit request" button, customers see the same checkbox with the same wording and links. It is unchecked by default and optional; customers who leave it unchecked can still submit their request and get no texts.
3. By phone. When a customer books or requests an estimate by phone, our staff read this script word for word:
"Handy Andy TV Mounting can text you about this job: booking confirmations, technician on-the-way and ETA updates, estimates, invoices, replies about your job, and one follow-up after the service. It's optional and not required to book. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Our SMS Terms are at ihandyandy.com/terms-of-service and our Privacy Policy is at ihandyandy.com/privacy-policy. Would you like to receive these text messages?"
Only the customer's spoken yes counts as consent. Staff then record the yes in our booking system, and the customer gets a confirmation text right away with HELP and STOP instructions. If the customer says no or does not answer, they get no texts.
These are the only ways to sign up. We do not sign anyone up by keyword or paper form.
Full screenshot of the live booking form
The booking form asks for a ZIP code first to confirm we serve the area. This is an uncropped, full-page screenshot of www.ihandyandy.com/book after entering a served ZIP code (77007) and reaching the final step. It shows the phone number field, the unchecked SMS consent checkbox with message frequency, message and data rates, and HELP/STOP language, and the Privacy Policy and Terms links, directly above the "Complete My Booking" button.
Open the full-size image: www.ihandyandy.com/sms-optin-proof.png
Frequency, rates, and opting out
Message frequency varies. A typical booking receives about 3 messages (confirmation, on-the-way notice, post-service follow-up), plus any estimate or invoice and replies about your job.
Message and data rates may apply.
Reply STOP to any message to opt out; you will receive one confirmation and no further messages. Reply HELP for help, or contact contact@ihandyandy.com or (713) 876-9032.
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Read our Privacy Policy and our SMS Terms.